Payee information change

Monday, April 2, 2012


All future invoices will show on your statement as the payee to Everhosting.  If making payment by check, please make payee to: EVERHOSTING INC We will be updating the website to reflect the new company name.




Email password strength requirement

Tuesday, February 28, 2012


We are implementing a change in your email password to have a number, a capital letter and a lower case letter.  Your password can contain special characters but it is not required.  Passwords are 5 characters minimum.  An example of a good password:  B1gtr33! We have recently been dealing with accounts that have passwords such as "12345", "abcde", and simple passwords.  This has caused...

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Mail server issue

Saturday, January 21, 2012


Our mail server started to see receving and sending issue after an update on 1-21-2012 around 7:45pm. Our backup mail server has held all emails until the issue was resolved. -Update - mail should resume normally.




Website routing issues

Friday, January 13, 2012


Our engineers are working on routing issues that has started around 4:00pm EST 1-13-2012. Update - The issued was resolved around 8:00pm EST.




Clients need to update their Credit Card on file

Wednesday, December 7, 2011


For the clients who had a credit card stored in the old billing system for automatic billing, please login to the client interface and to add your new credit card information. For security reason, we can not migrate the infomation as it was encrypted.  Your new information will be encypted as well.  We accept VISA, Mastercard, American Express and Discover.




New Portal Site

Wednesday, December 7, 2011


Welcome to our new portal website.  The new portal website should help organize all of your domain names, hosting service, billing information and support more efficently all in one location. To login to your client interface, click on the Account link and go to Login. If you do not know your account login, please send an email to us at support@everplanet.com with your domain name and...

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